At Discovery Professional Coaching, we prioritize your privacy and are committed to protecting your personal information. This policy outlines the types of data we collect, how we use it, and the measures we take to ensure its security. We collect data to enhance your experience and provide personalized coaching services. Your information is used to tailor our offerings and communicate effectively with you. We implement robust security protocols to prevent unauthorized access and ensure your data remains confidential. By using our services, you agree to the terms outlined in this policy. For any questions or concerns, please contact us directly.

Privacy Policy

Last Updated December 1, 2024

Discovery Coaching is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://www.discoverycoaching.org, or use our services. We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), California Consumer Rights Act (CCRA), General Data Protection Regulation (GDPR), and California Online Privacy Protection Act (CalOPPA).

1. Who This Policy Applies To

This policy applies to:

• Visitors: Individuals who browse our website without registering or contacting us.
• Clients: Individuals who engage with our coaching services or contact us via the website or other means.

2. Information We Collect

We may collect the following types of information:

Personal Identifiers:

• Name, email address, phone number, and any details you provide when contacting us or booking an appointment.

Payment Information:

• Billing information (e.g., name, billing address) processed securely by third-party payment services. Discovery Coaching does not store credit card or payment details.

Device and Usage Data:

• Information about your browser, IP address, device type, and pages visited on our site, collected through cookies or similar technologies.

Communications:

• Information from phone, email, or other correspondence, including the details you provide.

3. How We Use Your Information

We use the information collected for:

• Managing and scheduling appointments via Microsoft Bookings.
• Communicating with you about our services.
• Improving website functionality and user experience.
• Complying with legal requirements.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience and website performance.
• Track website traffic using tools like Google Analytics.

You can manage cookie preferences through your browser settings. Discovery Coaching honors Do Not Track (DNT) signals where applicable.

5. Sharing Your Information

We may share your data with trusted third-party providers, such as:

• Microsoft Bookings: For scheduling and managing appointments.
• Payment Processors: For secure billing and transactions.
• Google Analytics: For website usage tracking.

We do not sell your personal information.

6. Your Rights

Depending on your location, you have the following rights:

Under GDPR:

• Access your personal data.
• Request corrections or deletions.
• Restrict or object to data processing.
• Receive a copy of your data in a portable format.

Under CCPA/CCRA:

• Know what personal data we collect.
• Request deletion of your data.
• Opt out of the sale or sharing of your personal information.
• Correct inaccuracies in your data.

To exercise these rights, contact us via our Privacy Form.  We will respond to verifiable requests within the timeframes required by law.

7. Data Security

We implement reasonable security measures to protect your data. While we strive to use commercially acceptable means to protect your information, no system is completely secure.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and stored in the U.S. By using our services, you consent to this transfer.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us through the following means:

• Contact Form: here

We prioritize protecting your information and appreciate your trust in Discovery Coaching.